Orders & Payment

Q. Do you offer Cash on Delivery (COD)?

A. Currently, we offer prepaid orders only. Cash on Delivery (COD) is not available.

Q. How can I place an order?

A. You can place your order through our website. Once your payment is successfully completed, your order will be confirmed and processed.

Q. Can I modify or cancel my order after placing it?

A. Orders can only be modified or cancelled if they have not been confirmed or processed by our team. Once an order is confirmed, processed, or shipped, it cannot be cancelled.

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Shipping & Delivery

Q. Do you ship across India?

A. Yes, we currently ship across India.

Q. How long does delivery take?

A. Orders are generally processed within 2–5 business days after payment confirmation. Delivery timelines may vary depending on your location and courier partner.

Q. Will I receive tracking details for my order?

A. Yes, tracking details will be shared once your order has been dispatched, where applicable.

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Products & Materials

Q. What materials are used in Khanak jewellery?

A. Our collections feature a variety of materials including wood, brass, resin, acrylic, and stainless steel, carefully selected to create contemporary and versatile designs.

Q. Are all pieces handmade?

A. Our pieces are thoughtfully curated and brought to life by skilled craftsmen, with attention to detail and quality.

Q. Will the product look exactly like the pictures?

A. We make every effort to showcase our products accurately. However, slight variations in colour, texture, or finish may occur due to lighting, screen settings, and the handmade nature of certain pieces.

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Sizing & Fit

Q. Are Khanak bangles adjustable?

A. Some of our bangles feature adjustable designs, while others come in specific sizes. Please refer to the product description for details.

Q. How do I choose the right size?

A. Please check the size details mentioned on the product page. If you need help selecting a size, feel free to contact us before placing your order.

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Returns & Exchanges

Q. Do you accept returns or exchanges?

A. No, we do not offer returns or exchanges once an order has been delivered.

Q. What if I receive a damaged or incorrect product?

A. In the unlikely event that you receive a damaged or incorrect product, please contact us within 24 hours of delivery. A complete, unedited unboxing video is mandatory for us to review your claim.

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Jewellery Care

Q. How should I care for my Khanak jewellery?

A. To keep your jewellery looking beautiful:

• Keep it away from water, perfumes, lotions, and harsh chemicals.
• Store it in a cool, dry place.
• Wipe gently with a soft cloth after use.
• Handle carefully to avoid scratches or damage.

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Need More Help?

Still have a question? We'd love to help.

Please reach out to us through our Contact Us page, and we'll be happy to assist you.

Thank you for choosing Khanak. ❤️

-Curated for the modern muse.